Toxic Work Behaviors Erode the Patient Experience 2025

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We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action! This problem is so severe that Dr. Kusy's research discovered: Only 1-6% of targets of incivility ever filed complaint 94% of leaders reported working with toxic people 92% rated the severity from 7 to 10 on a 10-point scale 45% said the uncivil person lashed out 2-3 times per week 51% of victims said they would likely leave as a result https://www.gcplearning.com/virtual-seminar/--11525LIVE