Resolving Conflict At Workplace, Managing Difficult People 2020

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Overview Managing Difficult People and Dealing with Conflict in the Workplace. Working together today is far more complicated than it had been years ago. Not only we are working with our classmates and neighbors, but we are also working with people of different ages, genders and cultures who come to us from all over the world. In addition to these differences, we have personality and character differences - some of which can be quite toxic. So this webinar will focus on how to deal with the inevitable conflicts, difficult people and situations that occur in the workplace so that it leads to positive outcomes, both for the people involved and the organization. Why you should Attend This c...ourse is designed to help you recognize and deal with many different types of people. From mild misunderstandings to serious conflict, you will acquire strategies for finding workable solutions. In addition, the course introduces you to more formal dispute resolution. This is called ADR (Alternative Dispute Resolution) and consists of three forms: Arbitration, Mediation and Conciliation. Areas Covered in the Session You will explore different types of personalities, styles of thinking, and forms of interaction You will discover that a few simple strategies on your part make it easier to deal with the more difficult types of people you encounter You will learn to identify types of conflict resolution and when it is best to use each type You will recognize when it is necessary to refer the dispute to professionals Objectives of the Presentation Recognize differences due to external factors and how they lead to conflict Dealing effectively with difficult people Explore new ways to interview and investigate Discover alternative methods to handle disputes Recognize which type of intervention to use in which kind of situation Identify the differences in the major types of Alternative Dispute Resolution (ADR) Who Will Benefit HR Professionals CEO Senior Vice President Vice President Executive Director Managing Director Regional Vice President Area Supervisor Managers Project Managers Operation Managers and Supervisors Team Leaders HR Heads HR Managers Senior HR leaders Chief Learning Officer Directors Supervisors and managers at all levels as well as those wishing to become managers Event link : https://www.traininng.com/webinar/-201358live?channel=tradefest-APR_2020_SEO Contact Info Traininng.com LLC Email: traininngdotcom@gmail.com Phone: US: (510) 962-8903 Phone: Zurich: +41 - 43 434 80 33 Website : https://www.traininng.com En savoir plus