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Complaint Management: Best Practices 2021
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(0 reviews)Tuesday, July 13, 2021 (1 day), San Jose, United States
Overview
Date: Jul 13, 2021 (1 day)
Venue online event, San Jose, United States
Organizer ComplianceOnline
Expected number of attendees : 1
Expected number of exhibitors : 1
Complaint handling is likely one of the more cross-functional parts of your quality system: Customer Service may receive your customer complaints, Sales and Marketing may need to reach out to the customer for additional information, Regulatory Affairs may determine whether the complaint is reportable, QA may perform the root cause investigation, R&D or Manufacturing Engineering may need to be involved in the corrective action, and Quality Engineering may need to trend the complaints! In this webinar, learn the best practices for managing complaints.
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